A Customer Relationship Management (CRM) product helps organizations of all sizes, within all industries, to build more fruitful, productive relationships with current customers, and forge relationships with new ones. From centralizing customer information and correspondence across your organization to identifying new avenues of business growth to capturing proven workflows, CRM has features and components that can help your business become more responsive to your customer's needs.
ASC Software can customise a Customer Relationship Management system to suit your business no matter what industry you're in or the size of your organization.
Microsoft Dynamics™ CRM encompasses all the best practices of CRM, with all the flexibility, familiarity, and functionality you'd expect from Microsoft. It's a CRM solution that works the way you do, the way your business does, and the way technology should.
Microsoft Dynamics™ CRM has proven to be a valuable business tool to organisations large and small, across every industry, around the world, helping them to improve their business process management, become more customer-focused, responsive, productive and profitable.
Microsoft Dynamics™ CRM provides a powerful customisable platform to allow your business to create an integrated central data source that will become an integral part of day-to-day operations. Microsoft CRM integrates seamlessly into Microsoft Outlook, with the ability to synchronise your contacts, tasks and appointments, either remaining connected where the Internet is available or working offline with data that is stored directly onto your laptop and automatically synchronised when re-connected.
Beyond recording customer data Microsoft Dynamics™ CRM also enables you to schedule resources used to perform service activities via a central service calendar. Generate sales by targeting potential customers via common distribution methods, such as letters or emails, from CRM Marketing Lists.
ASC Software has considerable hands on experience with Microsoft .NET and SQL Server Reporting Services ensuring that you will have a CRM solution that leverages the power of an established and tested Microsoft CRM platform tailored to suit your business needs.
Our professional team are Microsoft certified with a proven track record in extending CRM to integrate with other systems including common accounting packages or Microsoft Office applications. Have a complex quoting process and prefer to generate Quotes from within a familiar Microsoft Excel environment? ASC Software can work with you to determine your requirements and produce an Excel solution which integrates directly into CRM using techniques openly supported by Microsoft.
ASC Software recognises that any downtime equals lost productivity so we're committed to offering excellent real-time support from our base right here in Perth.
The ASC Software CRM team are one of the most experienced in Perth, having performed in-place upgrades or new installations and customisations of Microsoft CRM in diverse industries. Let ASC Software unlock the potential of the latest version for your organization.
For further information on Microsoft CRM or how it can be tailored to your business contact ASC Software today.